Deposits 

A £10.00 deposit per person is required to secure all Mother’s Day bookings (regardless of age).
Please note: your booking is only confirmed once the deposit has been received. 

Cancellations & Refunds 

All cancellations must be made in writing at least 3 days prior to your booking date and time to receive a refund of any deposit paid. 

• Cancellations made more than 3 days in advance: deposits will be refunded in full 

• Cancellations made within 3 days of the booking date/time: deposits will be forfeited and are non-refundable 

• No-shows: deposits will be forfeited and are non-refundable 

Changes to Guest Numbers 

If your party size reduces within 3 days of your booking date/time, deposits paid for the reduced guests may be forfeited. 

Seating Time, Table Duration & Late Arrivals 

Your seating time and table duration will be outlined in your confirmation details.
To ensure we can accommodate all guests on the day: 

• Tables will be held for 15 minutes from your booking time 

• Arrivals later than 15 minutes may result in your table being released, and we may be unable to accommodate the booking 

Dietary Requirements & Allergens 

Please advise us of any dietary requirements or allergies in advance, so the team can best support your visit.
While we take care in preparation, we cannot guarantee an allergen-free environment. 

How to Cancel in Writing 

To cancel your booking in writing, please either: 

• Reply to your booking confirmation email, or 

• Email the venue/reservations team directly via the contact details provided on your confirmation 

Please include your booking name, date/time, and party size.