How to use the Butcombe Loyalty Club
Join the club.
Via the Butcombe Loyalty App or Butcombe Loyalty Portal
Wait for your welcome email to arrive.
This should be with you within 30 minutes of signing up, and contains your unique account number. You can now use loyalty! (If you signed up via the Loyalty Portal, your physical card will arrive within 1-2 weeks).
Use loyalty when paying for food, drinks, or accommodation.
Just show the team your Butcombe Loyalty App QR (found in the MY LOYALTY section), loyalty card, or the account number in your welcome email. Any points or rewards will be instantly added to your account.
You can check your balance, and redeem points and rewards at any time.
On the app, head to MY LOYALTY or SPECIAL OFFERS, or log into the Loyalty Portal on the Butcombe website.
Need some help?
Please email firstname.lastname@example.org and we will get back to you ASAP.